Refund Policy
This Refund Policy outlines the conditions under which refunds may be issued for services provided by Firestick Live. By purchasing a subscription, you agree to the terms described below.
Eligibility for Refunds
Due to the nature of digital services, refunds are generally not provided once access details have been delivered. However, we may review refund requests under the following circumstances:
- Technical issues that prevent service activation and cannot be resolved
- Duplicate payments made in error
- Billing errors confirmed by our team
Non-Refundable Situations
Refunds will not be issued in the following cases:
- Device incompatibility that was not verified prior to purchase
- Internet connectivity issues on the user’s side
- Incorrect setup or configuration by the user
- Change of mind after service activation
Trial and Testing
Where trial options or testing periods are available, users are encouraged to evaluate compatibility before committing to a longer subscription term.
Requesting a Refund
To request a refund review, please contact us within 24 hours of purchase and include:
- Your order or transaction reference
- The email used during purchase
- A clear explanation of the issue
Each request is reviewed individually. Approval of refunds is at the discretion of Firestick Live.
Processing Time
If a refund is approved, processing times may vary depending on the original payment method and financial provider.
Contact Information
For questions regarding this Refund Policy, please contact:
Email: contact@firesticklive.com
Website: https://firesticklive.com